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This list includes past programs recorded in VHS and DVD format. The collection has recently been expanded to also include CD-ROM recordings of WisLine Web sessions and national conferences.
View recorded programs by name.
Trends, Fads or Folly: Spotting the library trends that really matter
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Presenters:
Format: DVD
Running Time: 1.5 hours
Produced: April 11, 2008 by the The College of DuPage
In surveying the landscape of our profession and the technological trends that impact it, it is simple to identify several new technologies that “could” be used by libraries to improve or enhance the patrons’ experience with and perception of the Library. This program will investigate new trends in libraries such as patron-created folksonomic cataloging (del.cio.us, LibraryThing & the new breed of OPAC’s), libraries and librarians in virtual environments such as Second Life, as well as give an update on libraries and social networks (mySpace & facebook). Are these trends? Just fads? Plain old Folly? We’ll deal with a central question in this teleconference: To what extent do Libraries need to quickly adopt new technologies into their programs? Or, “just because you can do it, does that mean that you should?”
Library Spaces: Future Needs
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Presenters: Alan Kirk Gray
Format: DVD
Running Time: 1.5 hours
Produced: March 7, 2008 by the The College of DuPage
Alan Kirk Gray, Assistant Director of Operations for the Darien (CT) Public Library, joins several prominent architects whose focus is on libraries to discuss how library spaces can reflect the role of today's libraries. Alan has consulted on the development of appropriate, innovative library spaces, and is currently responsible for the planning and construction of a new Darien Public Library building. He will be joined by Elisabeth Martin and Jeffrey Hoover, noted architects whose focus is on library planning and design. The panelists will address design and function in all types of libraries, and explore creative ways of configuring current and future library space to meet new services. Join us for an enlightening discussion about making the most of current library spaces, and take a look at some of the more innovative library spaces today.
People Watching with a Purpose: Meeting Needs Before They Need It
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Presenters: Ann P. Bishop and Nancy Kranich
Format: DVD
Running Time: 1.5 hours
Produced: February 8, 2008 by the The College of DuPage
How many times have you planned and prepared a program or service based on what you thought was a “community need?” And how many of these didn’t quite work out like you thought? Libraries—public, school, and academic—are re-visioning their roles in communities, moving beyond the rapidly outdated paradigm of creating services for patrons and students and instead partnering with community members in building meaningful experiences: whether those happen within the library’s walls, on a digital network, or in cultural and political spaces. Taking an “asset-based,” grassroots view, librarians and library educators advocate using a “community informatics” model toward library services, where significant—even delightful—engagement can happen. In this program, we discuss this paradigm shift, why it’s so necessary, and what it “looks like” in the real world.
Fundraising for Libraries
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Presenters: Peter Pearson, Library Strategies, St. Paul (MN) Public Library
Format: DVD
Running Time: 2 hours
Produced: November 7, 2007 by the South Central Library System
Many libraries are turning to fundraising projects and foundations to supplement existing public support. After a brief introduction to the SCLS Foundation, Peter Pearson of Library Strategies will address topics like fundraising trends, what works, what doesn’t, advice on fundraising, and things to remember. You’ll also learn how to cultivate relationships, you’ll hear about the “care and feeding” of donors, and you’ll learn about the importance of teamwork between the library and Friends groups. Finally, Peter will give you information to answer the common question of “Why fundraise?” so you can explain things to community residents, and he’ll explain how to best use your website to fundraise.
Mapping the Library Landscape: Finding the Trends that Matter
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Presenters: Steven Bell and Catherine Wilt
Format: DVD
Running Time: 1.5 hours
Produced: October 26, 2007 by the The College of DuPage
Social and economic trends are anything but static. People's daily behaviors condition their consumer tendencies. What they see today, they want to experience tomorrow. By casting a watchful eye beyond the library's front doors, library workers everywhere will be prepared to respond to evolving needs and provide superior patron service. Guest presenters Steven Bell and Catherine Wilt discuss how what's happening in the world influences consumer desires, and therefore the way in which libraries should be poised to meet patron expectations. This program offers practical advice and resources for developing a level of awareness to identify the "trends that matter".
Emotional Intelligence Skills: Your Success Tool Kit
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Presenters: Patricia Clason, RCC, Center for Creative Learning, LLC
Format: DVD
Running Time: 2 hours
Produced: August 23, 2007 by the South Central Library System
Researchers are now saying that Emotional Intelligence (EQ) is more important than IQ in achieving success in the workplace 85% of success in any job is emotional intelligence! This session will explain how and why emotions can highjack the rational brain (IQ) and what you can do about it. Receive some practical, easy-to-implement tools for developing skills in each of the five key domains of emotional intelligence. Includes companion booklet.
Why Talk About Books? Becoming a More Dynamic Book Discussion leader
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Presenters: Gary Niebuhr
Format: DVD
Running Time: 2.5 hours
Produced: May 16, 2007 by the South Central Library System
Can the way a book is written affect the reader? Yes. So can the person who pesents it. Learning to be a dynamic book discussion leader is a skill that can be developed by anyone. This program is a guide for those who wish to begin or maintain a book club. You'll learn how to conduct a quality book discussion using titles that will generate interesting debate. Basic instructions for running any book discussion are included, ranging from selecting the leader, to finding the participants, choosing the title, and conducting the discussion. This program shows you how to use your own creativity to produce a rich experience for those who participate in your discussion.
The Relevance of Libraries in a Digital Age
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Presenters: James Neal and a guest panel
Format: DVD
Running Time: 1.5 hours
Produced: May 11, 2007 by the College of DuPage
James G. Neal, the Vice President for Information Services and University Librarian at Columbia University, will assemble a panel to discuss the future relevance of libraries as we know them. The digital age has been with us long enough to make some practical predictions of how traditional roles of libraries will change in information selection, acquisition, synthesis, navigation, dissemination, interpretation and archiving. New responsibilities in information aggregation, publishing education, research and development and policy advocacy will be explored. It promises to be a lively and provocative session.
Library Education: Facing New Realities
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Presenters: Richard Dougherty and Mike Jackson, co-hosts
Format: DVD
Running Time: 1.5 hours
Produced: April 27, 2007 by the College of DuPage
A forum on the issues that face LIS Programs and their impact on practitioners was held at the Seattle ALA meeting. Taped highlights of the forum will be part of a live webcast from College of DuPage on April 27, 2007 from 12 noon to 1:30 P.M. Eastern Time. The webcast will use these presentations as a point of departure and focus on ideas that will ensure that library educational programs remain vibrant and are responsive to the needs of practitioners.
Co-sponsored by ALISE and ALA’s Committee on Education, the Seattle forum, moderated by Don O’Connor, Chair of COE, featured brief presentations by Michael Gorman, immediate past president of ALA , Leslie Burger, current ALA pres., Loriene Roy, president-elect, Tom Leonhardt, chair of COA, and John Budd, ALISE president. Guests will be Dan O’Connor, chair of COE, John Budd, President of ALISE, Jan Sanders, Director, City of Pasadena Public Library, and Janice Simmons-Welburn, Dean of Libraries, Marquette University.
The Best from the Web
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Presenters: Kelly Watson, Debra Kakuk, Ameet Doshi
Format: DVD
Running Time: 1.5 hours
Produced: April 13, 2007 by the College of DuPage
Love it or hate it, the Internet is often a librarian's best friend – assisting us in serving our patrons and many times helping us do our jobs better. However, as the World Wide Web continues to grow at an exponential rate (blogs and wikis and RSS feeds – oh my!), many of us feel overwhelmed. Have you ever wished that everything could be simpler? Do you sometimes long for a list of web sites that would get you through the most challenging of workdays? If you answered yes to either of these questions, then The Best From the Web is for you. Kelly Watson and a panel of experts have compiled a toolkit of the best the web has to offer library workers. Learn about web resources that will assist you in your everyday job, whether you work at a public desk or behind the scenes in tech services. Leave this session with your "best of the web" toolkit and make your job of providing the best information for your patrons easier.
Library Transformation: Making it Happen
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Presenters: Leslie Burger
Format: DVD
Running Time: 1.5 hours
Produced: March 23, 2007 by the College of DuPage
Richard M. Dougherty, of Dougherty and Associates welcomes Leslie Burger, Director of the Princeton Public Library in Princeton, New Jersey. As President of ALA, she is well-versed in library issues in an era of change. They will be joined by noted librarians to discuss library transformation, not as an abstraction or buzz word, but as something real with hard, practical things necessary to make it happen. They will spell out what needs to happen in facilities, budgets staffing management and leadership to make transformation a reality.
NextGen Librarianship: Where Do We Go From Here?
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Presenters: Rachel Singer Gordon
Format: DVD
Running Time: 1.5 hours
Produced: February 9, 2007 by the College of DuPage
Today's multigenerational library workforce faces a number of both internal and external challenges. To meet these challenges, we need to learn how to work together effectively, keep connected and current, and draw on individuals' unique strengths. In a greying profession, we also need to pay attention to succession planning, passing on institutional wisdom, and recruiting, retaining, and mentoring the next generation.
Best New Technologies: Keeping Up with the Storm
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Presenters: Aaron Schmidt and Steven Bell
Format: CD-ROM
Running Time: 1.5 hours
Produced: October 27, 2006, by the College of DuPage
New technologies keep coming at a rapid pace, and librarians are subject to the stress of being expected to both absorb and implement them. Is there any surprise that the challenges faced in keeping up with this storm of new technology is where the talk turns when librarians gather? Our cause for optimism is that a handful of these new technologies may actually help librarians to more effectively connect with their communities and involve community members in developing resources and content. This program will examine the challenges librarians face as we enter the world of Web 2.0. It will explore several of the newest technologies, investigate why librarians are adopting them and how they’re being used, and examine sensible approaches to choosing and implementing the technology that are right for your library.
Meeting the Needs of English Language Learners
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Presenter: Gregory Markle, Madison Area Literacy Council
Format: CD-ROM
Running Time: 1.5 hours
Produced: October 24, 2006, by SCLS
This workshop explores the various ways of making libraries more user friendly for English Language Learners. It includes many practical tips about a wide array of topics such as promoting library services to English Language Learners, signage, and collection development.
Library Service to Low-Vision Patrons
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Presenters: Staff from the Wisconsin Council of the Blind
Format: CD-ROM
Running Time: 2 hours
Produced: September 27, 2006, by SCLS
Staff from the Wisconsin Council of the Blind covered important considerations including signage and the latest technology to assist Low Vision Patrons.
Google Book Search: Its Impact on Scholarship and Libraries
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Presenter: panel discussion lead by Richard Dougherty
Format: DVD
Running Time: 2 hours
Produced: April 28, 2006, by The College of DuPage Library Learning Network
Request this program to hear a panel discussion on the impact of Google Book Search on the wold of information. This controversial project is thoroughly explored by librarians, academic administrators, scholars and publishers, along with a representative of Google. Legal issues, particularly copyright, are also examined.
Serving Immigrant Populations: a Prototype for Diversity
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Presenter: Bill Erbes and a panel of experts
Format: DVD
Running Time: 2 hours
Produced: April 7, 2006, by The College of DuPage Library Learning Network
This teleconference examined the history of immigrants and libraries, and explored how to assess the needs of your community’s immigrant population, including English as a Second Language materials, legal issues, work issues, and bi-lingual library resources.
Computers in Libraries 2006: Full Conference Program
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Format: CD-ROM, MP3 format
Running Time: varies
Produced: March 22-24, 2006, Washington, D.C.
Request this two CD-ROM set to have access to audiorecordings and handouts of the full 2006 CIL conference. The keynote sessions are included, along with the programs from the four separate conference tracks: Information Discovery & Search, Web Design & Development, Communities & Collaboration, and Digital Innovations, Technologies & Ideas. Adobe Acrobat Reader is required to view the handouts, and Windows Media Player or QuickTime is needed for the audio files. Consult the CIL 2006 program for a full listing of the sessions included.
CCBC Presents Best New Books
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Presenters: Kathleen T. Horning, Megan Schliesman, and Hollis Rudiger
Format: CD-ROM
Running Time: 2 programs, 1.5 hours each
Produced: March 17, 2006 and March 30, 2006, by CCBC and SCLS
This CD-ROM includes 2 separate programs originally presented live via WisLine Web. The first session provided information on titles for babies through children in grade 3, presented by KT Horning and Megan Schliesman. The second program highlighted books for children and YAs in grades 4 through 12. Included were recently announced ALA award winners, Notable Children's Books, and selections from CCBC Choices 2006. These programs are also available for viewing online at the CCBC's website.
Library Management Hot Topics (Library Challenges and Opportunities Series)
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Panelists: Jane Light, Susan Nutter, W. Lee Hisle, and Alice Calabrese-Berry
Format: DVD
Running Time: 1.5 hours
Produced: March 10, 2006, by The College of DuPage Library Learning Network
For this panel discussion, the College of DuPage brought together experienced library managers, leaders in their field, to discuss a series of management-related issues. Both large and small academic and public libraries were represented. Viewer-suggested topics included: roles of support staff in libraries, team-building when the director won’t lead, library recruiting, keeping staff motivated, disaster planning, and strategies for working with faculty.
Always a River, Sometimes a Library
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Presenter: Rick Anderson, University of Nevada - Reno
Format: DVD
Running Time: 1.5 hours
Produced: February 3, 2006, by The College of DuPage Library Learning Network
Rick Anderson explores the three ways the library profession is broken, and the four ways to fix it. He uses the Mississippi River as a metaphor for patron behavior and gives us new and useful ways to think about our patrons.
Google and Your Patrons
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Presenter: Steven Bell, Library Director, Philadelphia University
Format: DVD
Running Time: 1.5 hours
Produced: November 18, 2005, by The College of DuPage Library Learning Network
The myths and realities of Google are explored, along with its unique features and its impact on libraries. This teleconference explores the library worker’s role in connecting users to high quality information in the age of “Googleization.”
Google and Your Patrons
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Presenter: Steven Bell, Library Director, Philadelphia University
Format: DVD
Running Time: 1.5 hours
Produced: November 18, 2005, by The College of DuPage Library Learning Network
The myths and realities of Google are explored, along with its unique features and its impact on libraries. This teleconference explores the library worker’s role in connecting users to high quality information in the age of “Googleization.”
The Boomers are Coming! What do they want?
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Presenter: Allan Kleiman, Westfield Memorial Library, New Jersey
Format: DVD
Running Time: 2 hours +
Produced: October 20, 2005, by SCLS continuing education
This important presentation helps libraries prepare for the “age wave.” Huge numbers of baby boomers will be retiring in the next few years. Allan Kleiman discusses recent recommendations from ALA’s Library Service to an Aging Population that will be presented in December at the 2005 White House Conference on Aging. He also provides guidance on developing programs and services for retiring seniors to help libraries best serve the needs of these of lifelong learners. Printed materials from this session are available online on the Past Program Handouts page.
Bridging the Generation Gap
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(NOTE: When requesting this title, please specify DVD or VHS)
Presenter: Deborah Spring Laurel, Laurel & Associates, Ltd., Madison (WI)
Format: VHS or DVD
Running Time: 2 hours
Produced: September 22, 2005, by SCLS continuing education
This program explored how generational differences are often at the root of misunderstanding, poor customer service, and conflict in work ethics, interpersonal styles, communication needs, and motivational concerns. You will learn how to better understand & appreciate the unique perspectives of "Veterans," "Baby Boomers," "GenXers," and "Millennials."
Mother Goose Time: Library Programs for Babies & Their Caregivers
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(NOTE: When requesting this title, please specify DVD or VHS)
Presenter: Jane Marino, Director, Bronxville (NY) Public Library, and author of Babies in the Library and other books on early literacy
Format: DVD or VHS
Running Time: approximately 2.5 hours
Produced: September 9, 2005, by SCLS continuing education.
This video features the keynote presentation from the Early Literacy Symposium held September 9th, 2005, at American Family Insurance in Madison. Disk 1 includes information on a library storytime survey conducted by Joan Laurian, Dane County UW Extension Family Living Coordinator, followed by Jane's thorough and engaging overview of library programs for babies and their caregivers. Disk 2 provides the "Nuts & Bolts" of Mother Goose time for walkers and pre-walkers, including many sample rhymes, fingerplays, books and other activities to help make early literacy programs successful in your library. The DVD version of this program includes a menu to help you jump to the section you'd like to view.
Library Hot Topics: Discussions and Interviews
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Panelists: Leslie Burger, Director, Princeton (NJ) Public Library and ALA President-elect 2006-07; Mitch Freedman, Director, Westchester (NY) Library System and ALA President 2002-03; Michael Gorman, Dean of Library Services, California State University of Fresno and ALA President 2005-06; and Christine Lind Hage, Director, Clinton-Macomb (MI) Public Library.
Format: VHS Video Tape
Running Time: 2 hours
Produced: April 29, 2005, by College of DuPage for Library Challenges & Opportunities Series
Four library leaders are interviewed in this thought-provoking program. You'll hear their reponses to questions on the budget crisis in Salinas (CA) that precipitated the announcement that the community's libraries would be closed, on Google's efforts to digitize several million volumes in the collections of five research libraries, on dropping the "L" word from the names of library schools, and other important and sometimes divisive issues facing our profession.
Connecting Boys with Books
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Presenter: Michael Sullivan, author of Connecting Boys with Books, and Director of Greenland (NH) Public Library.
Format: VHS Video Tape
Running Time: 2.5 hours
Produced: April 15, 2005, by SCLS in conjunction with continuing education program.
Michael Sullivan addresses the genres that appeal to boys and offers ideas for successful programming, drawing on his own experience as a youth services librarian and library director. His dynamic and engaging presentation includes book talks and techniques for working with boys in the library. Accompanying materials include a great bibliography of books for boys from picture books to chapter books to books for young adults. If you missed this program when it was offered live, be sure to watch it on video -- every one of the many attendees at Michael's workshop rated it as "excellent!"
Library as Place: Where People Want to Be
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Panelists: William Miller, Director of Libraries at Florida Atlantic University; Douglas Zyskowski, Director of the Southfield (MI) Public Library; Ed Rivenburgh, Director of Libraries at SUNY-Geneseo.
Format: VHS Video Tape
Running Time: 2 hours
Produced: March 18, 2005, by College of DuPage for Library Challenges & Opportunities Series.
Discover what public and academic libraries are doing to transform their images from buildings with books into centers for their communities and campuses -- to be the place where people want to be. Panelists discuss the use of such amenities as comfortable furnishings, high-speed Internet access, and onsite cafes in their libraries to create this new environment.
Reference Tools: Consumer Medical Resources
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Presenter: Debra Kakuk, Michelle Kraft, and Kelly Watson.
Format: VHS Video Tape
Running Time: 2 hours
Produced: March 11, 2005, by College of DuPage for Soaring to Excellence Series
What are the best reference tools for consumer medical research available -- in print and online? This teleconference covers a number of areas related to reference, and provides library staff with the best and most up-to-date tools available. The program's special focus is consumer health information.
A Job Well Done: Recognzing it, Rewarding it
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Presenter: Debra Wilcox Johnson, Johnson & Johnson Consulting.
Format: VHS Video Tape
Running Time: 3 hours (plus discussion break times)
Produced: February 24, 2005, by SCLS in conjunction with continuing education program.
Debra Wilcox Johnson provides valuable advice for directors and others who supervise staff in libraries. Discussed are defining effective behaviors, the importance of ongoing feedback, guidelines for performance appraisal and alternatives, dealing with difficult staff, and staff development.
Library Marketing: Tips & Techniques
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Panelists: Buff Hirko, Statewide Virtual Reference Project Coordinator at Washington State Library; Howard McGinn, Dean of Libraries at Seton Hall University; Linda Wallace, Library Communication Strategies, Inc., formerly head of ALA's Public Information Office.
Format: VHS Video Tape
Running Time: 2 hours
Produced: February 18, 2005, by College of DuPage for Library Challenges & Opportunities Series
A discussion on techniques being used by innovative librarians to promote their libraries and services. Listen to the success stories of fellow librarians as they share their personal experiences in finding interesting and effective ways to mass-communicate and promote the value of their libraries.
Dealing with Difficult People
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Presenter: Debra Wilcox Johnson, Johnson & Johnson Consulting.
Format: VHS Video Tape
Running Time: 2 hours
Produced: January 21, 2005, by College of DuPage for Soaring to Excellence Series
Perennial favorite Deb Johnson provides some practical advice on how to deal with impatient and frustrated patrons. She addresses understanding influences on user and coworker behaviors, defines "difficult" in today's library, and explores strategies for responding to difficult situations.
The Role of Teaching in Modern Libraries
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Presenters: Steven J. Bell, Director, Paul J. Gutman Library, Philadelphia University; John D. Shank, Director and Instructional Design Librarian, Center for Learning Technologies, Pennsylvania State
University-Berks-Lehigh Valley College; David Reifsnyder, Wheaton College (IL); Anne M. Kozak, Director, Thomas Ford Memorial Library, Western Springs (IL); and Linda Slusar, Coordinator, Library Technical Assistant’s program, College of DuPage (IL)
Format: VHS Video Tape
Running Time: 2 hours
Produced: November 19, 2004, by College of DuPage for Soaring to Excellence Series
The first half of the program is about the circumstances that have brought about the changing roles of today’s librarians. It addresses the impact of Google and the disconnection between faculty and K-12 teachers and their respective libraries. It presents a good picture of the public’s perception of the library and why the people working in the library must change their roles. This makes for a nice transition into understanding what is "blended librarianship." The second half of the program defines the concept, identifies websites to help with knowledge and skill development, and illustrates through an example the librarian being an educator to solve the problem. The thoughts and concerns of academic and public are well represented by the panel members. This program opens the door for an interesting discussion at a staff meeting or staff in-service. Includes accompanying materials.
Create Your Own Kid Magnet Library!
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Presenter: Dana Bjerke, Youth Services Librarian, Ridgedale Hennepin County Library (MN)
Format: VHS Tape
Running Time: 2.5 hours
Produced: October 21, 2004, in conjunction with SCLS CE program
Jam packed with ideas is the only way to describe this program. There are ideas no matter how big or small your library is and many involve little cost. Dana’s visuals illustrate how to attract toddlers, children, and young people to their particular area in the library. Are you interested in ideas on how to encourage guys to come to the library? Encourage teens? Help with early literacy? How to promote programs and collections? She covers it and more. This VHS tape is a total visual with Dana narrating. Includes accompanying materials.
Making Copyright Work for Your Library
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Presenters: Carrie Russell, Copyright Specialist, ALA Washington Office; Kenneth Crews, Professor, Indiana University School of Law; and Edward Valauskas, Follett Chair in Library and Information Science,
Dominican University
Format: VHS Video Tape
Running Time: 2 hours
Produced: September 24, 2004, by College of DuPage in conjunction with American Library Association, Office for Information Technology Policy and NILRC (Network of Illinois Learning Resources in Community Colleges)
Takes the complexity of copyright law and gives you the key principles that should be considered to guide your policies. Coverage includes fair use, Digital Millenium Copyright Act (DMCA), digital licensing, TEACH Act and distance education, and the Internet. Includes scenarios to illustrate some problems currently experienced by librarians. Questions from participants also helped clarify concerns of librarians dealing with print and electronic reserves, using videos and other formats as teaching resources, linking to Internet resources, etc. Includes accompanying materials.
What Next and Beyond: Strengths, Weaknesses, and Alternatives of "What Do I Read Next?" Database
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Presenters: Liz Amundson and Jane Jorgenson, Madison Public Library
Format: VHS Video Tape
Running Time: 2 hours
Produced: June 17, 2004, by SCLS in conjunction with continuing education program.
Viewing this tape will give you a good feel for the database and how to use it in spite of its idiosyncracies. The section on websites is also well done. Jane Jorgenson does an excellent job of pointing out the unique features some of the websites have to offer, as well as what are the most popular ones to consider for reader’s advisory. The quality of computer screen capture is not optimal, but Liz and Jane share a great deal of useful information in spite of the video quality. Includes accompanying materials.
Convenience Counts: New Tools for Outstanding Service
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Presenter: Joan Frye Williams, Consultant, Sacramento (CA)
Format: VHS Video Tape
Running Time: 2 hours
Produced: April 21, 2004, by SCLS in conjunction with continuing education program.
In this presentation Joan uses technology to enhance library service. She defines what makes a service convenient, discusses which convenience technologies are ripe for stealing from other disciplines and how we can equip and deploy staff to provide convenient service. Offers many “food for thought” ideas that are practical. Includes accompanying materials.
Low- and No-Cost Customer Service Improvements
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Presenter: Joan Frye Williams, Consultant, Sacramento (CA)
Format: VHS Video Tape
Running Time: 2 hours
Produced: April 21, 2004, by SCLS in conjunction with continuing education program.
Joan makes the case that armed with a clear vision of what library customers value most any library can make significant customer service improvements regardless of budget. She describes key trends in user expectations and shares simple, practical strategies that address five important areas of library customer service: impression, interaction, navigation, information and promotion. Includes accompanying materials.
Joe Janes and Colleagues: Preparing for the Future of Digital Reference
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Presenters: Joe Janes, Associate Professor and Chair of Library and Information Science, The Information School of the University of Washington and Founding Director of the Internet Public Library; Mary Anne Hodel, Director, Orange County Library (Orlando, FL); Joe Thompson, Project Coordinator Maryland AskUsNow!
Format: VHS Video Tape
Running Time: 2 hours
Produced: April 16, 2004, by College of DuPage for Virtual Reference Series
Fast forward to the second segment with Mary Ann Hodel followed by Jo Janes for the really good stuff. Mary Ann talks about what they are doing to provide reference service at Orange County Library and has her staff demonstrate Vocera, and Virtual Librarian to meet customer needs. Joe Janes' message is all about the future. He advises people to reflect on assessing where they should be if they had to start over to provide reference service. Take time to view the first segment only if your want to learn about the digital reference service using the 24/7 software based on the Maryland project. Includes accompanying materials.
A Professional ToolKit: Skills for Advancement
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Presenters: Linda Slusar, Library Technical Assistants Program Coordinator, College of DuPage; Dr. David R. Dowell, Director of Learning Resources, Cuesta College (CA); Lorelle Swader, Office for Human
Resource Development and Recruitment Director, American Library Association; Sharon L. Comstock, Ph.D candidate, Graduate School of Library & Information Science, University of Illinois, Urbana-Champaign
Format: VHS Video Tape
Running Time: 2 hours
Produced: March 26, 2004, by College of DuPage for Soaring to Excellence Series
Dowell opens the program with an explanation about understanding how staff development and continuing education differ and how they should overlap. Also defines accrediation and certification. His focus is on blending the lines between those with MLS degrees and individuals who have completed library technical assistance programs (LTA), as well as individuals who have left one career and have transferred their knowledge and skills to a particular job in the library. Linda Slusar’s segment also has lots of good information. She identifies the approach people need to take to find employment in the library and move up the career lattice. She provides an update on the elements of a portfolio and how to use it, as well as why someone interested in working in a library should find a mentor, and what are the characteristics to look for in a mentor. One can fast forward Swader’s part unless you are interested in the various divisions, round tables of ALA that deal with staff development, etc. The same holds for Comstock’s part as it is mostly theoretical. Includes accompanying materials.
Web Filtering: Policies, Software, Staff Training and CIPA
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Presenters: Mary Minow, Library Law Consultant; Derek Hansen, Ph.D candidate and research assistant, University of Michigan School of Information; Robert Bocher, Technology Consultant, Wisconsin Department of
Public Instruction
Format: VHS Video Tape
Running Time: 2 hours
Produced: March 12, 2004, by College of DuPage
Provides a good legal framework for understanding CIPA and what is protected by the First Amendment, as well as what staff and library trustees need to know to implement. The section on Internet filters is very thorough. It covers issues, types, and what to consider when purchasing. Includes accompanying materials.
New Tools for Enhancing Digital Reference
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Presenters: Flo Denny, Assistant Director, Suffolk Cooperative Library System, Long Island, NY; Nancy Huling, Head, Reference & Research Services Division, U of Washington Libraries and President of Reference
User Services Association (RUSA), a division of ALA; and Sarah McCord, Electronic Resources & Reference Librarian, Washington State University Health Sciences Library
Format: VHS Video Tape
Running Time: 2 hours
Produced: February 6, 2004, by College of DuPage for Virtual Reference Series
This two-hour program is a forum with selected vendors demonstrating new products to enhance digital reference. It gives the viewer an opportunity to see what these tools can do, and to hear from librarians using the products what they have found are the benefits and impact for staff and patrons. Products demonstrated include Millennium Access Plus and Air Pac (Innovative Interfaces), S.F.X and MetaLib (Ex Libris), Article Linker and E-Journal Portal (Serials Solutions), Voice Over IP and InfoEyes (Mid-Illinois Talking Book Center), Schedule Source TeamWork (ScheduleSource, Inc.), xreferplus (xrefer), and RefTracker (Altarama Systems & Services). Current products available may have features not described in the presentation. Includes accompanying materials.
Survival Basics for Everyone: A Technology Toolkit
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Presenter: Donna Fryer
Format: VHS Video Tape
Running Time: 2 hours
Produced: January 23, 2004, by College of DuPage for Soaring to Excellence Series
Harnessing e-mail technology, efficient searching on the Internet and looking at emerging technologies are the subjects of this program. Areas reviewed on in the e-mail portion include organizing with folders and filters, netiquette when sending e-mails, distribution lists, privacy, spam, attachments, viruses and hoaxes. Portions of this used Outlook Express so individuals using other e-mail programs would have to adapt the "how-to-do" segments. The second part on searching the Internet includes a good explanation of directories, metasearch engines and the "invisible web," as well as tips for security. Handouts are excellent for this segment. Emerging technologies takes a look at RFID (Radio Frequency Identification). Includes accompanying materials.
Good Manager and Good Employee Skills: Mastering the Basics
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Presenter: Debra Wilcox Johnson, Johnson & Johnson Consulting, Waunakee
Format: VHS Video Tape
Running Time: 2 hours
Produced: November 14, 2003, by College of DuPage for Soaring to Excellence Series
Provides both a manager and the library worker with practical information to help improve the workplace environment. Covered are the shared skill sets between a manager and an employee, the problems that create barriers to good communication in the workplace; performance feedback and appraisal, people’s learning styles, and cross-generational differences. Offers ways to create a positive environment. Uses vignettes to illustrate her points. Includes accompanying materials.
Literacy Activities to Inspire Child Care Providers and Parents of Preschoolers
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Presenter: Nola Larson, Early Childhood Consultant
Format: VHS Video Tape
Running Time: 2.5 hours
Produced: October 16, 2003, by SCLS in conjunction with continuing education program
Includes many ideas for literacy activities and interactive activities. Has good information on reading and writing development of preschoolers and offers suggestions on how to improve the parenting collection of your library. Includes accompanying materials.
Marketing Plans: Tools to Make It Happen
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Presenters: Peggy Barber, former Associate Executive Director for Communication, American Library Association (ALA) and Linda Wallace, former Director of the ALA Public Information Office
Format: VHS Video Tape
Running Time: 6 hours
Produced: September 18, 2003, by SCLS in conjunction with continuing education program
Building a marketing communication plan is the first topic covered. This humorous and spirited presentation talks about how to develop and write a plan. Includes goals and objectives, positioning statement, target audiences, key messages, strategies, and evaluation techniques. Many practical ideas. The power of word-of-mouth marketing is the second topic covered. Uses scenarios for various situations and provides guidelines for how to take advantage of opportunities to spread the word about the library. Includes accompanying materials.
Fundraising Projects Large and Small
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Presenters: Tom Diener, Friend, Sun Prairie Public Library; Jennifer Kraemer, Friend, Kraemer Library & Community Center, Plain; Mark Rooney, Past President, Mt. Horeb Library Board; and Cheryl Becker, SCLS Public Library Consultant
Format: VHS Video Tape
Running Time: 2 hours
Produced: September 17, 2003, by SCLS in conjunction with continuing education program
Deals with how three different communities approached building new libraries. Gives you the "real" stories right from the trenches, from people who accomplished their goals. Many practical ideas. Includes accompanying materials.
Reference Services Virtual, Digital, and In-Library--A New Model for Effective Delivery (Part 2)
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Presenters: Susan Godlewski, Coordinator of Reference Services, Boston Public Library; David Lankes, Director of the Information Institute of Syracuse and Assistant Professor at Syracuse University’s School of
Information Studies; and Carrie Russell, Copyright Specialist, ALA Office for Information Technology Policy, Washington, D.C.
Format: VHS Video Tape
Running Time: 2 hours
Produced: April 11, 2003, by College of DuPage for Virtual Reference Series
The three themes in part two of this topic are marketing, intellectual property and assessment. Susan Godlewski discusses the importance of marketing and how to implement a plan to get your virtual reference noticed. Carrie Russell covers both the copyright and licensing issues. For copyright, she reviews the two exemptions (S108 & S107) and fair use guidelines. For licensing, she addresses the complexity of license agreements for digital holdings and emphasizes what to look at and how to educate reference librarians during virtual reference service. David Lankes talks about why an assessment should be done and focuses primarily on how to prepare to do an assessment and how to evaluate. This tape, depending on the viewer, can be used two ways–to review what is taking place at your library with virtual reference, or to provide further information, if you are thinking about undertaking adding virtual reference service at your library. Includes accompanying materials.
We Have to Start Meeting Like This!
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Presenter: Jeff Russell, Russell Consulting, Inc.
Format: VHS Video Tape
Running Time: 3 hours
Produced: March 26, 2003, by SCLS in conjunction with continuing education program.
It’s all about ideas and strategies for running effective meetings. Covers developing an agenda, managing meeting dynamics, dealing with disruptive behavior, keeping the meeting on track, tracking assignments and recording the decisions and actions of the group. The program gets to the heart of the matter and is worth viewing if you serve on organization boards, committees, etc., and have to lead or facilitate. Public libraries may want to share this program with their trustees. Includes accompanying materials.
Library Support Staff Soar to Great Heights--How Library Workers Give Back
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Moderators: Penny Mandziara, Youth Services, Bensenville Community Public Library (IL) and Janis Williams, Library Technical Assistant, Elmhurst College Library (IL)
Format: VHS Video Tape
Running Time: 2 hours
Produced: March 21, 2003, by College of DuPage for Soaring to Excellence Series
Deals with the critical role support staff play in the future of libraries. Addresses the importance of mentoring support staff and funding continuing education events they could attend. The guests share personal experiences that paved the way to the position they currently hold in a library. This tape could be used with library boards (especially the first half) as it describes very well how the times are changing in libraries. It could also be used for a staff "brown bag" or in-service. Includes accompanying materials.
Overload: The Impact of the Digital Age on People & Workplaces
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Presenter: Philip Chard, Columnist, Milwaukee Journal/Sentinel
Format: VHS Video Tape
Running Time: 2 hours
Produced: February 27, 2003, by SCLS in conjunction with continuing education program.
Gives you answers to the questions of how we have become overloaded with information, why we have difficulty handling the overload and how to handle the problem individually and among your staff. It’s a delightful self-help presentation. Philip Chard is a fascinating speaker. Includes accompanying materials.
Reference Services Virtual, Digital, and In-Library--A New Model for Effective Delivery (Part 1)
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Presenters: Jim Rettig, University Librarian, University of Richmond; John Small, Assistant Professor of Library Services & Electronic Resources Librarian, Central Missouri State University; Barbara Fister,
Coordinator of Instruction, Gustavus Adolphus College Library; and Susan McGlamery, Project Director, 24/7 Reference
Format: VHS Video Tape
Running Time: 2 hours
Produced: February 7, 2003, by College of DuPage for Virtual Reference Series
This is a program about migrating to a new model to deliver reference service. Jim Rettig, the first panelist, emphasizes that reference service is not in decline and that we need to go to the consumer. John Small follows with identifying the issues that need to be addressed for small libraries–staffing, local, training and expertise, and long term. Barbara Fister covers the thought provoking topic “fear of reference” and that there is a gap between what we believe and what patrons expect regarding service. Susan McGlamery does an excellent job discussing what is involved with starting up a virtual reference program. For individuals already involved with virtual reference, this tape provides reassurance that reference service as we know it today is not going to disappear. For the public library staff unfamiliar with virtual reference, this tape will give you a good introduction and help you to understand its value now and in the future. Includes accompanying materials.
Time Management: Getting Things Done
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Presenter: Debra Wilcox Johnson, Johnson & Johnson Consulting, Waunakee
Format: VHS Video Tape
Running Time: 2 hours
Produced: January 24, 2003, by College of Dupage for Soaring to Excellence Series
Explores practical techniques for managing your work and offers a wide range of suggestions for more effective use of your time. Includes how to negotiate deadlines and work assignments, being more realistic about the time available, and maintaining a balance between work and home. It's humorous and timeless. Includes accompanying materials.
Effective Web Design: A Fresh Look
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Presenters: Frank Cervone, Assistant University Librarian for Information Technology, Northwestern University (IL); Jared Spool, founder of User Interface Engineering; Darlene Fichter, Data Coordinator,
University of Saskatchewan Library (Canada); and Laura Pope Robbins, Reference Librarian, Dowling College (NY)
Format: VHS Video Tape
Running Time: 2 hours
Produced: December 6, 2002, by College of Dupage
Discusses user-centered design benchmarks, practical usability testing techniques, the do’s and don’ts of writing for the web, and targeting search results for the user while providing for efficient site management. Includes examples to illustrate their points. Will help you get a handle on good web design for your library’s website and more. Includes accompanying materials.
Swing Dancing Through the Stacks and Other Non-traditional Library Programs for Teens
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Presenter: Kevin King, Lead Librarian, Teen Services, Kalamazoo Public Library (MI)
Format: VHS Video Tape
Running Time: 3 hours
Produced: December 2, 2002, by SCLS in conjunction with continuing education program
Covers planning unusual programs, using a teen advisory group to help plan events, and promoting the events in your community. Includes accompanying materials.
Readers' Advisory: Building Skills to Enhance Service
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Presenters: Rebecca Patton, Public Library Consultant, Arrowhead Library System, Virginia, MN & Susanne Mahmoodi, Continuing Education Specialist (retired) Minnesota Library Development & Service
Format: VHS Video Tape
Running Time: 5 hours
Produced: October 17, 2002, by SCLS in conjunction with continuing education program
Covers self-assessment, how to build your readers’ advisory skills, and how to conduct a reader’s advisory interview. Readers advisory tools are also given some mention. Includes accompanying materials.
Reference Interview: In Person and In Cyberspace
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Presenter: Paul Nelson, Middleton Library Director
Format: VHS Video Tape
Running Time: 3 hours
Produced: August 22, 2002, by SCLS in conjunction with continuing education program
Discusses the interview process, asking the questions to help provide the information, how the rules change for the age of the individual and the method used to obtain the information, how to close the interview, and how to evaluation whether you met the individual’s information need. Includes accompanying materials.
Expecting the Unexpected: Lessons from the Sun Prairie Experience
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Presenters: Sun Prairie Library Staff; Peter Hamon, SCLS Director; and Robert Hunter, Assistant Attorney General, WI Department of Justice
Format: VHS Video Tape
Running Time: 2 hours
Produced: May 23, 2002, by SCLS in conjunction with continuing education program
The Sun Prairie staff share the incidence involving the seizure of their computers as a result of a patron finding printed copies of objectionable materials in the library’s public restroom. It also addresses filtering and its legal aspects. Includes accompanying materials.
Adult Summer Library Reading Programs
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Presenters: Debbie Aronin, Bookmobile Librarian, Racine Public Library; Janice Dibble, Head of Reference & Adult Services, Oshkosh Public Library; and Barbara Wentzel, Kimberly-Little Chute Public Library Director
Format: VHS Video Tape
Running Time: 2 hours
Produced: March 18, 2002, by SCLS in conjunction with continuing education program
Three librarians from different sized libraries share what they did to start an adult summer library-reading program. Provides a good base, if you are thinking about beginning such a program at your library. Includes accompanying materials.
WorkSmart: Tactics to Get Ahead
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Presenter: Julie Weghorn, Organizing Consultant, Organizing Tactics
Format: VHS Video Tape
Running Time: 2.5 hours
Produced: February 20, 2002, by SCLS in conjunction with continuing education program
Practical techniques for managing paper, information and projects. The "how-to's" include keeping on top of paperwork, creating an effective filing system, establishing tracking systems for projects, assignments, calls and meetings, and managing information. Information can be applied to both at work and home. Includes accompanying materials.
Bringing Order to the Chaos: Using Search Engines Efficiently
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Presenter: Bill Erbes, Assistant Director, Bensenville Community Public Library District (IL)
Format: VHS Video Tape
Running Time: 2 hours
Produced: January 18, 2002, by College of DuPage for Soaring to Excellence Series
A two-hour must see program for any library staff person who uses the Internet as a reference resource and teaches others to search the Internet. Consider it a basic primer. The beginning portion offers a concise history of web searching, how search engines search and the difference between search engines and search directories. Includes Bill's 10 quick searching tips along with two sources to help you keep up-to-date on the volatile world of search engines. His explanation of the "invisible web" is well done as is image searching and mp3/audio files. Includes accompanying materials. SCLS does not take responsibility for dead web links in the materials.
Moving a Library’s Collection
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Presenter: Julie Tessmer, Director of Collection Management, Wisconsin State Law Library, Madison
Format: VHS Video Tape
Running Time: 2 hours
Produced: December 12, 2001, by SCLS in conjunction with continuing education program
The presenter shares her list of “dos and don’ts” she has acquired in helping move more than six different libraries. Her experiences include working with several moving companies, working with libraries that retain their shelving and libraries that purchase new shelving. Includes accompanying materials.
Customer Service...It’s More Than Just a Smile
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Presenter: Debra Wilcox Johnson, Johnson & Johnson Consulting, Waunakee
Format: VHS Video Tape
Running Time: 2 hours
Produced: November 16, 2001, by College of DuPage for Soaring to Excellence Series
A refreshing and entertaining perspective on why and how we serve customers in the library. Ideas are timeless and practical. Includes accompanying materials.
Legal Reference in a Nutshell
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Presenters: Connie Von Der Heide, Reference Outreach Services Librarian and Jane Colwin, Acting Co-Director of the Wisconsin State Law Library, Madison
Format: VHS Video Tape
Running Time: 3.5 hours
Produced: November 7, 2001, by SCLS in conjunction with continuing education program
Covers using web-based Wisconsin legal resources. Includes statutes, administrative code, agency websites and case law. Includes accompanying materials.
Quality Customer Service: Is It Available at Your Library?
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Presenter: Debra Wilcox Johnson, Johnson & Johnson Consulting, Waunakee
Format: VHS Video Tape
Running Time: 3 hours
Produced: May 24, 2001, by SCLS in conjunction with continuing education program
Explores the core elements of good library service and reviews the factors that contribute to the success of a library. One of several tapes Debra has done on this topic. Includes accompanying materials.
After-School Programming: A How-to-Do-It Workshop
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Presenter: Patrick Jones, author of Connecting Young Adults and Libraries
Format: VHS Video Tapes (2)
Running Time: 3 hours
Produced: April 24, 2001, by SCLS in conjunction with continuing education program
Explores the role of library after-school programs in promoting positive youth development. Identifies the elements of successful after-school programs and investigates the planning, implementation and evaluation of after-school programs. Includes accompanying materials.
The Public and Policies: Interpreting and Applying Library Service Policies
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Presenter: Debra Wilcox Johnson, Johnson & Johnson Consulting, Waunakee
Format: VHS Video Tape
Running Time: 1 hour and 45 minutes
Produced: November 17, 2000, by College of DuPage for Soaring to Excellence Series
Program concentrates on how to apply policies versus how to write them. Her emphasis is service policies (policies that relate to customers and the services libraries provide them). The importance of evaluating and revisiting policies is discussed, as well as balancing flexibility or adaptability against consistency. Includes real life scenarios. Includes accompanying materials.
Getting the Word Out: Doing Proactive Public Relations in Your Community
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Presenter: Stephen Mongelluzzo, First Communications, Mundelein (IL)
Format: VHS Video Tape
Running Time: 3 hours
Produced: August 17, 2000, by SCLS in conjunction with continuing education program
Covers how to develop an action plan to get the word out using a variety of tools and includes pointers on how to involve the Library Board, deal effectively with the media and be message-focused in all of your publicity efforts. Includes accompanying materials.
Success in the Library Workplace: You Have the Power
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Presenter: Debra Wilcox Johnson, Johnson & Johnson Consulting, Waunakee
Format: VHS Video Tape
Running Time: 1 hour 45 minutes
Produced: November 19, 1999, by College of DuPage for Soaring to Excellence Series
Takes a realistic approach and emphasizes developing a portfolio, preparing for the performance review, managing the relationship with the supervisor or boss, and being in charge of your own success in the workplace. Includes accompanying materials.
Disaster Planning
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Presenter: Michael McColgin, Preservation Officer, Arizona State Archives
Format: VHS Video Tape
Running Time: 1 hour 45 minutes
Produced: March 12, 1999, by College of DuPage for Soaring to Excellence Series
The program approaches disaster planning in a practical way with emphasis on what a disaster plan should include, steps for disaster prevention and how to respond to disasters when they occur. Despite it’s 1999 production date, it still is worth viewing for handling formats other than disk data. Use it to help you write a plan or as a refresher to review your current plan. Includes accompanying materials.
"How May I Help You?"
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Presenter: Debra Wilcox Johnson, Johnson & Johnson Consulting, Waunakee
Format: VHS Video Tape
Running Time: 1 hour 45 minutes
Produced: November 21, 1997, by College of DuPage for Soaring to Excellence Series
Addresses the topic of improving customer service for library patrons and staff. Both internal and external customer relations are covered. Includes accompanying materials.
Homeschoolers: Making the Connection
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Presenter: David Brostrom, Waukesha Public Library
Format: VHS Video Tape
Running Time: 3 hours
Defines who are homeschoolers and how many there are. Discusses how to link up with these individuals, programs and services libraries can offer them, and where to go for resources on this topic. Includes accompanying materials.
For more information about Continuing Education, contact Jean Anderson.
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