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Technology Committee Agenda

Wednesday, October 13, 2010, 10:00am
SCLS Headquarters - Chester Room

1. Call to Order
1. Introduction of guests/visitors
2. Changes/Addition to the Agenda
3. Requests to address the Committee


2. Approval of previous meeting minutes
   
   1. August 11, 2010 Meeting Minutes
      
3. Announcements
   1. Office 2007 Update
   1. Jon Mark will update the Technology Committee on any new developments with the Office 2007 project
   2. Windows 7 Update
   1. Jon Mark will be updating the TC on the current Windows 7 project, including information about server and PC upgrade work
   3. Cluster Reports
   1. Opportunity for Cluster Reps to share news or issues from their clusters
   4. Fiber Project Update
   1. Update on Federal Stimulus Grant Fiber Project
   5. E-mail Workgroup report
   1. Update from the E-mail Workgroup
   6. VOIP workgroup report
   1. Update from the VOIPl Workgroup
      
      
4. Action items
1. Support Policy amendment
1. Request to modify the SCLS Hardware and Software Support Policy
   (http://www.scls.info/committees/tc/documents/SCLS%20Hardware%20and%20Software%20Support%20Policy.pdf)
   to include the following text:

   The SCLS Technology Team maintains a small pool of spare PCs, utilized when a library workstation is in the process of repair. This pool provides a basic level of service to patrons and staff but is not intended to fully replicate all services, such as personal bookmarks or e-mail.

   The spares pool will be used for PCs that conform to the overall support policies laid out previously in this document. Spares cannot be used to temporarily replace PCs out of compliance with the Support policy.

   In the case where a PC cannot be repaired, libraries need to show a good faith effort in ordering a new PC. After SCLS determines that a new PC needs to be ordered, libraries have one month to place an order with SCLS for a replacement PC. Libraries can continue to use the spare PC until the new PC arrives and is ready to be used in the library.

5. Discussion
   1. Discussion of Patron PC future service*
   1. We will be talking about the SCLS Technology Team’s plan for the Patron PC experience after the introduction of Windows 7 in 2011.  The services offered are based on the Patron PC survey conducted in September, 2010.
      Document can be accessed here.
      A draft document will be provided prior to the meeting.
   2. Automation Website
      1. We will be discussing the content of the Automation website ( http://automation.scls.lib.wi.us ) in order to assess its current usage
   3. Evaluation of the Meeting 
   1. An opportunity to review and evaluate our meeting today.  What went right?  What could we improve?
      
      
6. Plan for next Meeting of Technology Committee
   1. December 8, 2010
   2. Preliminary agenda items
   3. Goals for next meeting

 * Documents to be provided

For more information about the Technology Committee, contact Vicki Teal Lovely.

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