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System Director’s Report

March 2009

Last month I reported on 2009 projects involving facilities, delivery, automation, and technology planning and governance. This month I will update you on projects that are primarily managed by our staff in the Administration office.

As with delivery and automation, many things administration staff do are required to maintain quality day-to-day service. Examples include meeting with new children’s librarians and directors to orient them to system services; assisting member librarians in the statutory certification and re-certification processes; updating and adding content to SCLS and member library web pages; and planning annual activities like System Celebration and our Annual Meeting with members.

As I write this at the end of March, many 2009 projects have been completed, or are ongoing. For example:

  • Staff helped Madison Public Library implement ILLiad, an improved InterLibrary Loan request management system, throughout the system.
  • The Summer Library Program promotional DVD is almost complete and requests for flyers and other SLP printed materials are coming in fast.
  • Advocacy activities related to the 2009 biennial budget process are well underway.
  • Review of all member library 2008 annual reports is complete.
  • SCLS Technology Plan revision is being written.
  • Investigated and deployed Microsoft Steadystate as the new security model for non-LINK computers.

Staff are moving ahead in many other areas, several of which were slowed by the delay in release of LSTA funds for the 2009 grant year. Staff plan to:

  • Bring in nationally-known speakers (Gail Johnson & Pam Parr) to conduct training on strategic planning for member libraries.
  • Create and host a 2nd teen symposium in May 2009.
  • Create a toolkit with bibliographies of print and online resources, social agencies, and helpful information on aging and elderly health, family caregiving, etc.
  • Contract with Face To Face consulting to assist with the development of at least two SCLS library strategic plans.
  • Use LSTA funds to put wireless internet access in 3 additional libraries and upgrade access in 4 libraries.
  • Create a digital local history title, which will be available from a local website and the State of Wisconsin collection.
  • Investigate the use of Kaseya, a PC troubleshooting/remote management environment.
  • Upgrade to new version of workstation time and print management system.
  • Creation of an Online Advocacy Toolkit.
  • Development and implementation of a trial project with six member libraries to increase awareness and use of online information resources (databases).
  • The SCLS Marketing & PR Advisory Committee has begun work on a project to publicize how public libraries transform lives.

These examples are not meant to be exhaustive, but to give you a feel for the scope of what is happening. By the time we meet in April we will have signed the contract with LibLime and can give more information about our facilities search. I’ll see you on the 13th.