Technology

Tech support & ordering

• Contact information

• SCLS Status Wiki

• Help Desk (SCLS Library Staff Only): (608) 242-4710

M-R: 8:30 am - 9:00 pm
F: 8:30 am - 6 pm

• Ordering

• PC Status Reports

• Updates for SCLS Network PCs

• Firefox Updates for Staff PCs

Enterprise Wireless

• Enterprise Wireless: A New SCLS Service (PDF)

• Support for Enterprise Wireless

Email service

• Email Accounts and Thunderbird

• Email List Request form (member libraries only)

• Email List Documentation

• Existing lists

• more...

Documentation & troubleshooting

• Backup suggestions

• MS Office quick reference guides

• Programming the Metrologic barcode scanner

• Recycling computers and other equipment

• Web site list for Catalog patron PCs

Communication & committees

• Technology Committee

• TechBits Blog

• SCLS Technology News Blog

• Citizen Technology Advisory Group

Future directions

• Technology Plans

• 2010 Technology Plan
• 2011 Technology Plan

• SCLS Patron PC Model

• Support for Mobile Devices

• PC support and network services document from the All Directors Meeting

• SCLS Network FAQ

Policies

• Hardware and Software Support Policy (PDF)

• SCLS Network Policy (PDF)

Library Online

• Emergency support: who to call when

• Current system-wide settings

• Participants

• more...

Partnership Program

• SCLS Partnership Program for staff PCs

• Software Keeper

Web design services

• Web site design & updates

• Domain names

• Hosting options

• Drupal project

• more...

Other services

• Getting started with Instant Messaging service at your library

• OverDrive Digital Audiobooks

Page created 10/05.
Page updated 05/12.