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Setup on Non-LINK PCs


+ Before you begin:

Before you begin, you will need to have installed Thunderbird (, have the email setup information for your SCLS email account, the password for your SCLS email account, the ISP email account and the name of the ISP's outgoing email server. Note: SCLS cannot provide you with your ISP information. You will need to either check your ISP's website or call them to get the information if you do not have it.

Do not continue with this document until you have your email password. There are several ways to access your password:

+ Create account:

  1. You must close out of any other Thunderbird accounts that are open before you begin.
  2. Click on the Windows Start button and select Run.
  3. If it's not already there, type in "thunderbird -p" (omit the quotes).
  4. Click the OK button. A screen similar to the following will appear.
    Thunderbird Choose User Profile window
  5. Select Create Profile from the Thunderbird - Choose User Profile window. A Create Profile Wizard screen will appear.
    Thunderbird Create Profile Wizard 1st Screen
  6. Click Next
  7. In the Enter new profile name field, type in your First and Last name if this is a person's profile, or type in something meaningful if this is a "business" account, e.g. "Bounced Email".
    Thunderbird Profile Wizard Second Screen
  8. Click the Finish button.
  9. A Thunderbird - Choose User Profile window will appear. Close this window by clicking on the "X" in the upper right hand corner.
  10. Again, click on the Windows Start button and select Run
  11. If it's not already there, type in "thunderbird -p" (omit the quotes).
  12. Click the OK button.
  13. In the Thunderbird - Choose User Profile window, highlight the profile that you just created in the previous step.
  14. Click the Start Thunderbird button.
  15. The Account Wizard will launch. Select the radio button associated with "Email account". (Note: Unlike the setup for a LINK PC, you cannot choose POP Account
    Email Account Wizard on non-LINK PCs
  16. Click the Next button. The Identity window will appear.
  17. Type in your name in the Your Name: field, e.g. "Jane Doe"
  18. Type in your ISP email address (not your one) in the Email Address field. You will need to type in the entire email address.
    Identity Window
  19. Click the Next button.
  20. In the Server Information window, make sure POP is selected under Select the type of incoming server you are using.
  21. For the name of the incoming server enter
  22. Use Global Inbox should be unchecked.
  23. Outgoing server needs to be set to your ISP's email server.
    Server Information Window

  24. Click the Next button.
  25. The next window is the User Names window. Under Incoming User name, enter your SCLS email user name (the part of your address before the @ symbol).
  26. In the Outgoing User Name field, enter your ISP email user name (the part of your ISP email address before the @ symbol).
    User Names Window

  27. Click the Next button.
  28. The Account Name window appears. Enter the name you wish to use to refer to the account. It can be whatever you wish it to be.
    Account Name Window

  29. Click the Next button.
  30. On the Congratulations window, remove the check mark from Download messages now.
    Congratulations Window

  31. Click the Finish button.

+ Configure Thunderbird:

+ Prevent antivirus software from quarantining your entire "In" box. Prevent Antivirus Software from Quarantining Entire In Box Movie

Although each message in a mailbox appears to be separate, each message is actually stored in one large file. If your In box received a message that includes a virus and your PC's anti-virus software is configured to quarantine virus files (like it should), it is possible that your entire In box (and all the messages in it) will get quarantined.

You can decrease the likelihood of this scenario by configuring Thunderbird to download new messages as separate temporary files before they are associated with the larger In box. Messages that are considered "bad stuff" are then individually quarantined. To configure this behavior:

  1. Pull down the Tools menu and choose Options. An Options control panel will open with category icons across the top.
  2. Select the Privacy icon.
  3. Select the Anti-virus tab.
  4. Check the box labeled Allow anti-virus clients to quarantine individual incoming messages.
  5. Click the OK button.

+ Configure Thunderbird to compact your email: Set Thunderbird to Compact Your Email Video

If your mail folders are not periodically compacted, they can grow very large and may cause erratic program behavior. Thunderbird can be configured to compact folders for you automatically.

  1. Click on Tools, select Options and then the Advanced category icon.
  2. Click on the Network and Disk Space tab.
  3. Place a check mark beside the Compact folders when it will save over field.
  4. Leave the setting at 100kb
  5. Click the OK button.

+ Configure Thunderbird so that your replies occur above the message (optional): Configure Thunderbird Reply Setting Video

By default, when you reply to an email in Thunderbird, it will jump your cursor down to the bottom of the email thread. Most folks prefer to start reading their email at the top of the thread. Here's how to reconfigure Thunderbird so that your cursor jumps to the top of the email thread when you reply.

  1. Click on Tools and select Account Settings.
  2. In the left hand pane, single click on the Composition & Addressing entry.
  3. In the right hand pane, in the Composition section, click the down arrow associated with the Automatically quote the original message when replying subsection.
  4. Select the "start my reply above the quote" option.
  5. Click the OK button.

+ Configure Thunderbird to "Leave mail on server": Set Leave Mail on Server video

If your email account is on a single PC you can opt out of this configuration setting and skip to the next section. If you check your mail from multiple PCs or use Mail2web, you need to configure Thunderbird to leave your email on the server for a designated period of time. See the steps below.

The rest of this section will guide you as to how to make the necessary changes. You can choose to disable the "Check for messages every" setting if you don't want Thunderbird automatically checking your email but do not make any other changes in this section without first contacting the Automation Help Desk. To configure Thunderbird to leave email on the server:

  1. Select the Tools menu and choose Account Settings.
  2. Double click the Server Settings entry in the left hand pane.

    In the right hand pane:
    1. Place a check mark beside Leave Messages on server in the "Server Settings" section.
    2. Define the length of time email is to remain on the server in the For at most section. The length of time should not exceed 30 days.
    3. (Optional): Activate Empty Trash on Exit if this works with your organizational needs.

      Do not choose the "Until I delete them" option.

      Settings for Leave Mail on Server

  3. Click the OK button.

+ Filter out Junk mail:

No one likes to have to deal with junk mail. There are two tiers of protection to separate you from junk email/spam: SpamAssassin on the email server and filters associated with the email software on your PC.

Many people configured Eudora with one or more spam filters to filter out junk mail. If you want to decrease your chances of receiving junk mail in Thunderbird, you'll need to set up at least one spam filter in Thunderbird (details follow). Setting up a spam filter in Thunderbird is a two-step process: activate Thunderbird's Junk folder and then create a filter to send spam to the newly created Junk folder.

After you've created the junk filter, you will need to "train" Thunderbird as to what is Junk and what is "good stuff". Training Thunderbird to correctly identify junk is beyond the scope of this Thunderbird migration and configuration document. After you've completed the migration document, please see Training Thunderbird's Junk Filter on how to train Thunderbird to correctly identify and process spam.

Activate Thunderbird's Junk folder Active Thunderbird's Junk Folder Movie

  1. Right click on Local Folders and select New Folder .
  2. In the Name: box, type in Junk

    Create the Junk Folder

  3. Click the OK button.
  4. Note: The Junk folder may first appear at the bottom of your folder list with a folder icon but should move to the proper place with a flame icon the next time you start Thunderbird. You don't need to restart Thunderbird now.


Create a Spam filter Create SpamAssassin Filter Movie

  1. Click on Tools
  2. From the drop down menu, choose Message Filters
  3. Click on the New button
  4. At the top, enter SpamAssassin in the Filter name box
  5. In the For incoming messages that section, click on the first dropdown box and choose Customize.
    1. Enter X-Spam-Flag in the "New Message Header" field
    2. Click Add
    3. Click Ok
    4. Now choose X-Spam-Flag from the first dropdown box.
    5. "Contains" should already be selected in the second dropdown box
    6. Type in the word YES (all in caps) in the third field
      Spam Filter Setup Top of Window
  6. In the Perform these actions section:
    1. Click the first dropdown box and select Set Junk Status to
    2. Junk should now automatically appear in the second dropdown box
    3. Click on the + sign to the right of this row
    4. Move Message to should automatically be selected in the first dropdown box in the second row.
    5. Select the Junk icon located below the "Local Folders" entry in the second dropdown box of the second row.
      Flame Icon
    6. You will now see Junk on Local Folders listed in the second dropdown box of the second row.
      Spam Filter Window Bottom
    7. Click on OK
  7. You should now see "SpamAssassin" in the Enabled filters list.
  8. Exit the Message Filters window by clicking on the 'X' in the upper right hand corner.
  9. Exit Thunderbird by selecting the File menu option and then Exit.

A general guide to creating Thunderbird filters is covered in the document "How to create an email filter in Thunderbird". Use this document as a frame of reference if you want to redeploy some of the same types of filters in Thunderbird as you had in Eudora.

+ How to create a shortcut on your desktop to your new Thunderbird email account: Create Thunderbird Shortcut Video

Here's how you can create a Thunderbird shortcut that will open your Thunderbird account if you're using more than one account on the PC.

  1. Double click on My Computer
  2. Double click on Local Disk (C:)
  3. Double click on Program Files After you do this, you may or my not see a screen that reads “These files are hidden”.  If this screen does appear, click on the text associated with “Show the contents of this folder” on the left side of the window.

    Show Program Files

  4. Double click on Mozilla Thunderbird
  5. Right click the Thunderbird.exe file and select Create shortcut. A message will appear that Windows cannot create a shortcut here. Do you want the shortcut to be placed on the desktop instead?
  6. Click the Yes button
  7. Exit the Program Files window by clicking it's 'X' in the upper right hand corner.

+Rename the desktop Thunderbird shortcut to match the name of the Thunderbird account you just created : Rename Thunderbird Shortcut Video

  1. Locate the Thunderbird shortcut on the Windows desktop that you just created. It will be labeled "Shortcut to thunderbird.exe"
    Thunderbird Shortcut
  2. Right click the Shortcut to thunderbird and select Rename
  3. Give the shortcut a meaningful name, e.g. “Jane’s email” or “Bounced Email”.
  4. Press the Enter key when you’re done.

+ Configure the new Thunderbird shortcut to launch your specific email account:

Accurately identify the name of the Thunderbird account Identify the Thunderbird Account Name Video

  1. Click on Windows Start, Run and type in “thunderbird –p” (omit the quotes) in the Open field. Click OK. The Thunderbird – Choose User Profile window will appear.
  2. Drag the “…User Profile” window to a corner of your windows desktop so that you can also see the Thunderbird shortcut that you just created.

Configure the new Thunderbird shortcut to launch your specific email account:
Configure a Thunderbird Shortcut to Launch a Specific Account Video

Before you begin, take a close look at the picture associated with this section. It may help clear up any questions that may arise as you work through these steps.

  1. Right click the Thunderbird shortcut that you just created.
  2. Select Properties
  3. Click and release your mouse button anywhere in the Target field on the Shortcut tab. This is just to get an active cursor in this field.
  4. Press the End key on your keyboard. This will move the cursor to the end of the text in the Target field.
  5. Press the Space Bar on your keyboard one time to insert a single space.
  6. Type in “-p” (that’s a hyphen and then the letter ‘p’). Omit the quotes when you type this.
  7. Press the Space Bar on your keyboard one time to insert a single space.
  8. In quotes, type in the name of the User Profile that you created in the Thunderbird – Choose User Profile window – just as you see it.
    Path for Thunderbird shortcut
  9. Click the OK button
  10. Click the Exit button in Thunderbird – Choose User Profile window. Failure to do this will cause your Thunderbird shortcut test (next section) to fail.

Verify that your Thunderbird shortcut works: Verify the Thunderbird Shortcut Works Video

  1. Double click on your new Thunderbird shortcut.
  2. Verify that the new Thunderbird shortcut opens your email.
  3. If you did not activate Password Manager during setup, you’ll be prompted for you email password. Otherwise, Thunderbird should open automatically.

+ Verify that your new Thunderbird email can actually send and receive mail:

Now that you’ve set up your new Thunderbird email, let’s make sure it works by sending yourself some email and see if you receive it.

  1. With Thunderbird open, click on the Write icon in the Toolbar
    Write Icon
  2. Type in your complete email address (including the in the To field and press the Enter key. Note: Any new (to Thunderbird) address appears red until the address is completely typed in or is recognized from the address book that was imported.
  3. ************************
    Important Note
    Whereas Eudora permitted you to send email internal to SCLS without the suffix, Thunderbird will not. You only have to do this once with each email address in order to “train” Thunderbird to include the suffix.

  4. Type “Thunderbird email test” in the Subject field
  5. Type in the word “Test” as the Body of the email.
  6. Click on the Send icon
    Verify Email Labled Steps
  7. A window may or may not pop up asking you how you want to send the message (Plain text and HTML, Plain Text only or HTML only). Just click the Send button.
  8. Click the Get Mail icon on the Toolbar.
  9. You should receive the message that you sent yourself in your Inbox
    Verify Email Labeled Steps 2
  10. Contact the Help Desk if you run into problems with either sending or receiving mail.

    Note: If you had “Leave mail on server” configured in Eudora, you will receive these emails again in Thunderbird the first time you check your mail. As you weed through these emails, be careful to identify which mail is a duplicate and which is new.

  11. Exit Thunderbird if the verification test was a success.

+ Create a unique folder in My Documents for email-related files: Create Folder in My Documents for Email Related Files Video

  1. Click on Windows Start button, select Documents and then My Documents
  2. Create a uniquely named folder where you will store all of your e-mail-related files:
    1. Right click your mouse, select New and then Folder
    2. Type in a name that will be unique to all users of this PC and include the word “mail” in the name, e.g. JanesMail or JimsMail
    3. Press the Enter key after you’ve named the folder.
  3. Double click on the folder that you just created.


Welcome to Thunderbird!

You may see this Default Client window when you open Thunderbird. If you wish Thunderbird to be the default email client, click on OK. If you do not want it to be the default and do not want it to ask every time Thunderbird is started, uncheck E-Mail and Always perform this check when starting Thunderbird and click OK.

Thunderbird Default Client Window