Getting started with IM service at your library

IM Discussion List

This email list provides a means for library staff using Instant Messaging, or who are interested in IM, to share tips, ideas, suggestions and questions about the topic. Library staff are invited to subscribe at the list information page.

IM Worksheet

Not sure where to start, or what questions to ask? Use this "IM Considerations Worksheet for SCLS Libraries" (pdf) as a guide.

IM Culture

• Chat Communication Tips from the University of Florida (pdf)
• Getting Chatty: Conversation at the Virtual Reference Desk (pdf)

Libraries currently offering IM

• McMillan Memorial Library, Wisconsin Rapids
• Kraemer Library & Community Center, Plain
• More, from around the world

Where to set up web-based IM accounts

• MSN/Hotmail
• Yahoo!
• AIM
• Meebo
• MeeboMe widget

OSIs (Online Status Indicators)

To get an OSI for your website:

Go to http://www.onlinestatus.org/usage.php

Pick an "OSI host" from the list.

Note: Most of these are hosted "free" by folks with extra server space/bandwidth, and may disappear at any time. You may need to find another service if the one you choose disappears without notice.

Follow the directions the OSI host gives you. They will probably ask you to provide your screen name, pick what IM service you use, and choose a style/color/image of status indicator. Then they will probably provide some HTML code that your webmaster can add to your website.

Page created 01/07.
Page updated 11/07.