Library Online Documentation

Release Notes

• Release notes covering changes changes between versions 3.2 and 4.2
  • 3.3 (pdf)
  • 3.4 (pdf)
  • 3.7 (pdf)
  • 3.9 (pdf)
  • 4.1 (pdf) - with notes by SCLS
  • 4.2 (pdf) - with notes by SCLS

Documentation for version 3.9

• Differences patrons will see (pdf)
  
  
• Differences staff will see (pdf)
  
  
• Differences between the 3.2 and 3.9 clients (pdf)
  

System-wide information

• Current system-wide settings
  
  
• Current fine restrictions
  
  
• Comparison of sample profiles (pdf)

Introducing Library Online to your patrons

• Introducing Library Online: generic brochure based on Mazomanie's design
  English: Word / PDF
  Spanish: Word / PDF
  
  
• Notice to patrons (Word/MCF)
  
  
• Policies (Word/MCF)

Daily tasks

• Creating temporary patrons (pdf)
  
  
• Extending a patron's time limit for the day (pdf)
  
  
• 3 options for making an extra-long booking (pdf)
  
  
• Reserving a computer for repair or training (pdf): how to make "Special Workstation Bookings," great for tax season, classes, online tests, etc.
  
  
• Suspending a patron or creating an infraction record (pdf)
  
  
• Managing No Shows (pdf)
  
  
• Making a reservation for a patron from the branch site (pdf)
  
  
• Making a reservation for a patron from Time Slot Manager (pdf)
  
  
• Reassigning or canceling a patron's reservation from Time Slot Manager (pdf)
  
  
• Reassigning Bookings (pdf)
  
  

Reservation "How-To"s for patrons

• Making a reservation from the public site (pdf)
  
  
• Canceling a reservation from the public site (pdf)
  
  
• Reserve a Computer (MTH)
  
  
• Reserving a computer: step-by-step with screen shots (Word/MAD)
  
  
• To reserve an Internet/word processing computer: step-by-step with screen shots (Word/MAD)
  
  
• Making a reservation ahead of time for computer use: step-by-step with policy info (Word/MCF)

Workstation maintenance & training

• Reserving a computer for repair or training (pdf)
  
  
• Canceling a reservation made for repair or training (pdf)
  
  
• When a workstation is temporarily replaced for maintenance (pdf)
  
  
• When the client can't communicate with the server - Library Online Workaround (pdf)
  

Reports

• Useful reports for desk staff (pdf): instructions and uses for the following reports:
  • Available workstations
  • Booking history by patron
  • Booking history by workstation
  • No show by branch
  • No show by patron
  • Scheduled bookings
    

• Patron Status Report (pdf) - new in 3.7!

Internet access cards

• Madison Public Library’s Internet Access Cards—Overview (Word/MAD)
  
  
• Proposed Process for Getting an Internet-Only Library Card (Word/MAD)
  
  

Print Management

• Print Management: What Patrons Will See (Flash movie): 4-minute video for staff
  
  
• Paying for Printing with Library Online (Word): generic brochure for patrons
  
  
• What the Patron Will See (pdf)
  
  
• Adding Money to Patron Accounts: full instructions (pdf) and 3x5 cheat cards (pdf)
  
  
• Useful Reports (pdf)

For Library Online administrators

• How do I change... (pdf)
  
  
• Useful administrative reports (pdf): uses for the following reports:
  • Application usage
  • Average booking duration
  • Booking source statistics
  • Equipment utilization report
  • Equipment utilization summary
    
    
• Changing your library's open hours (pdf)
  
  
• Using Library Online for different time limits at different times of day (pdf)
  
  
• Changing the way Workstation Types display (pdf)
  
  
• Managing Available Applications (pdf)
  
  
• Changing your library's greeting on the client login window (pdf)