	SCLS Home Library Online Home Search

Emergency Support:
Who to Call When

	Monday-Friday	Saturday	Sunday and Holidays
Before 8:00	Should NOT call. Library Online maintenance happens in the morning before 8:00.	Call the SCLS Help Desk (608-242-4710)	Call Library Online support
8:00-5:00	Check the SCLS status page to see if there is a known problem. Call Kerri: 608-246-7971 Call Dan on his cell: 608-577-0788 Call Dan at his office: 608-246-4601 Call the SCLS Help Desk (608-242-4710) and let them know that Library Online is down. They will track down Kerri or Dan or call Library Online support.
After 5:00	Call Library Online support

Any non-emergency Library Online calls should be sent to Kerri.

For more information about Library Online, contact Kerri Hilbelink.

Page created 03/04.
Page updated 11/07.

South Central Library System
4610 South Biltmore Lane
Madison, WI 53718
(608) 246-7970