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Emergency Support:
Who to Call When


  Monday-Friday Saturday, Sunday and Holidays
Before 8:00 Should NOT call. Library Online maintenance happens in the morning before 8:00.

For emergency support, contact the person on call using the pager. (608) 376-0505

If the person on call is unable to fix the problem, they may have you call Library Online support

8:30-5:00
  1. Check the SCLS status page to see if there is a known problem.
  2. Call the Help Desk: (608) 242-4710 or toll free (855) 583-2435
After 5:00

For emergency support, contact the person on call using the pager. (608) 376-0505

If the person on call is unable to fix the problem, they may have you call Library Online support


Any non-emergency Library Online calls should be sent to the Help Desk.


For more information about Library Online, contact Brian Hahn.