- SCLS HQ
SCLS HQ is closed starting March 17, 2019 through at least April 5. The reopening date will be evaluated as it approaches. All staff will be required to work remotely.
- Heidi Moe will work at headquarters 8 am – noon, Monday – Friday. The building will not be open to visitors.
- As of 3/19, SCLS staff are no longer authorized to visit a library, unless there is a mission-critical need.
- SCLS headquarters staff will meet remotely every Monday morning at 9:30 am.
- All SCLS meetings will still occur just via remote technology.
- The All Directors meeting will be Thursday, March 19 10:00 – noon with a revised agenda focusing on responding to the COVID-19 pandemic. The updated agenda has been posted to scls.info.
The best way to contact a SCLS staff member will be by email. If you need a phone call, just email us and we will call back or set up a time to talk.
- SCLS Delivery
SCLS Delivery is closed starting March 17, 2019 through at least April 6. The reopening date will be evaluated as it approaches. Staff will not be in the building. Materials will not be sorted and will be held in the building.
Corey Baumann, Delivery Services Coordinator will be handling all delivery issues.
- SCLS Help Desk Support (for member libraries only)
(SCLS member libraries only)
The SCLS Help Desk is available as usual M-F from 8:30-5 pm. However, the number to call is now (608) 571-7243. We no longer have easy access to our Voice Mail as staff are working remotely, so the old number is no longer operational. After Hours Support for emergencies will continue as usual.
The Helpdesk Portal is still the preferred way to submit tickets, but Library Staff members who are working from home without remote access to the SCLS network can submit a ticket by sending an email to .
- Pandemic Support for ILS
New items will be added to the top of each section
What has been done in LINKcat
- (3/19) LibLime has extended the patron record expiration dates to June 1, 2020 for all patron records that had an expiration date between March 1, 2020 and May 31, 2020. 17,974 patron records were updated.
- All library calendars have had Closed dates added from March 16 through April 30. This will be extended as necessary.
- The expiration dates of all Active holds on hold shelves is now May 1. This will be extended as necessary by adding Closed dates to the calendars.
- The due dates of all items that were “checked out” as of March 16 have been changed to May 1. This includes items that had previously been overdue; this does not include items that converted to Lost before March 16, 2020. From this point forward, we can control due dates by adding Closed dates to the calendars.
- Unique Management Services [UMS] is the collection agency that some libraries are contracted with for assistance in retrieving materials and money owed from patrons with balances over 50.00 that have been owed for more than 60 days. UMS has suspended processing any accounts that were submitted to them as of 3/17/2020. We have not set a re-start date as that will depend on when libraries start re-opening to the public.
- The “Send To” column has been added to all Hold Queue reports so that the libraries that are still providing limited service to their patrons can sort the report by pickup location.
In Library Processes
- Libraries that are closed should not run the Holds Queue report and/or process items off of the Holds Awaiting Pickup report.
- Libraries should not use the Pass function on their Holds Queue report.
- If you are running the holds queue report, please do not attempt to fill holds for patrons at other locations. Delivery is not running and most of the other libraries in SCLS are closed. You may fill holds for your patrons.
- If you are still checking out items, the due date for all items checked out will be 5/1/2020, unless you update the calendar for your library.
- If you are checking in items and an item is trapped for a hold for pickup at another library, click Ignore and set it aside for check-in after Delivery resumes between libraries
- If you are checking in items and an item is trapped for a hold for pickup at your library, you can confirm the hold and print the slip but we may not be able to generate and deliver Hold Available for Pickup notices. We are checking to see if notices can be turned off for all libraries except the few who are providing limited service.
- The Long In Transit report will not be run until 2 weeks after all libraries have re-opened. We want to give everyone time to process all materials following re-opening.
- Remote support for Bibliovation - added 3/24
Services that are accessible outside the SCLS network
- Access to Help Desk ticketing: available using email which has been documented on the "SCLS Help Desk Support (for member libraries only)" section of this webpage.
- All regular reports continue to be posted to the web site except for the Long in Transit and the Purchasing Alert reports.
- Online webinars and tutorials are available remotely.
Accessing Bibliovation Remotely
- Each library needs to determine whether they will allow access to staff functions
- If you are going to allow staff to access Bibliovation remotely, make sure staff have the login and password. Staff may contact the Help Desk to “re-set” the password if it has been forgotten but this re-set will affect everyone who uses that login. If you must request a password re-set, make sure you share the updated information with all staff that are using that login.
- All areas (Cataloging, Circulation, Serials, GetIt Acquisitions) of Bibliovation are available when working remotely.
- Reports – Staff can continue to run the On Demand reports through Bibliovation. These are the reports that were previously run through Crystal Reports; which has been discontinued.
- Print Notices - As all due dates have been extended to May 1st, new notices are not being generated.
- Temporary Remote Access for Laptops - added 3/24
- (3/24) The SCLS Technology Team has updated the guidelines of our temporary remote access service.
- Info from WI Department of Public Instruction (DPI) - updated 3/24
- (3/24/20) Wisconsin COVID-19 Coronavirus Information Webpage
- (3/24/20) Safer at Home Order in Effect on March 25, 2020
- (3/19/20) Professional Development Opportunities in the Time of COVID-19
- (3/18/20) Library Closures & Service Priorities in Response to COVID-19
- COVID-19 Information for Wisconsin Public Libraries: https://dpi.wi.gov/pld/boards-directors/disaster-planning/coronavirus
- Pandemic Flu Planning: https://dpi.wi.gov/pld/boards-directors/disaster-planning
- Pandemic Flu Planning Tools (school oriented): https://dpi.wi.gov/sspw/pupil-services/school-nurse/communicable-diseases/pandemic-flu/planning-tools
- SCLS member library statuses
The decision to close a Wisconsin public library is a local decision according to State Statute. At this time, the Division for Libraries and Technology (DLT) encourages library administration to consult with local municipal and education officials to determine whether keeping the library open is the best decision at this time, in light of statewide public school closures. DLT cannot make specific recommendations for libraries, only provide this guidance.
Wisconsin libraries are being asked to take a moment and update a new Division for Libraries and Technology (DLT) online resource that tracks library service status. You can do this by completing the brief Wisconsin Public Library Status during COVID-19 form. The current service status of Wisconsin libraries is available from the DLT online.
We also ask that you be sure to update SCLS about any service status changes at your library so we can update the information on this page.
SCLS Library Status
- Adams County Public Library – Closed until further notice. During closure, library staff will provide help by email and phone.
- Albertson Memorial Library, Albany - Closed until further notice.
- Lettie W. Jensen Library – Closed until further notice.
- Lester Public Library of Arpin – Closed through at least April 6.
- Baraboo Public Library – Closed through at least April 6.
- Black Earth Public Library – Closed through at least April 5.
- Brodhead Memorial Public Library – Closed through at least April 5.
- Belleville Public Library – Closed through at least April 12.
- Jane Morgan Memorial Library, Cambria – Closed through at least April 6.
- Cambridge Community Library – Closed until further notice.
- Columbus Public Library – Closed until further notice.
- Rosemary Garfoot Public Library, Cross Plains - Closed until further notice.
- Dane County Library Service – Suspending Bookmobile and Dream Bus service through at least April 5.
- Deerfield Public Library – Closed through at least April 5. During closure the bookdrop is still open.
- DeForest Area Public Library - Closed until further notice.
- Fitchburg Public Library – Closed through at least April 5.
- LaValle Public Library – Closed until local schools re-open.
- Lodi Public Library – Closed through at least April 13.
- Madison Public Library & Branches – Closed until further notice.
- Marshall Community Library – Closed through at least April 6.
- Mazomanie Free Library – Closed through at least April 5.
- Middleton Public Library – Closed through at least March 30.
- Everett Roehl Marshfield Public Library – Closed through at least April 6.
- E.D. Locke Public Library, McFarland – Closed through at least April 5.
- Monona Public Library – Closed through at least April 5.
- Monroe Public Library – Closed until further notice.
- Monticello Public Library – Closed through at least April 5.
- Mount Horeb Public Library – Closed through at least April 6.
- Charles and Joann Lester Library, Nekoosa – Closed until further notice.
Offering materials pickup by appointment.
- New Glarus Public Library – Closed through at least April 5.
- North Freedom Public Library – Closed through at least April 5.
- Oregon Public Library – Closed until further notice.
- Angie W. Cox Public Library, Pardeeville – Closed until further notice.
- Pittsville Community Library – Closed until further notice.
- Kraemer Library & Community Center, Plain – Closing through at least April 6.
- Portage County Public Library (Stevens Point main library, Almond, Plover, and Rosholt branches) – Closed through at least April 5.
- Portage Public Library – Closed until further notice.
- Poynette Area Public Library – Closed through at least April 5.
- Ruth Culver Community Library, Prairie du Sac – Closed until the Sauk Prairie School District reopens.
- Hutchinson Memorial Library, Randolph – Closed through at least April 6.
- Reedsburg Public Library – Closed until further notice.
Offering some limited service as staffing permits.
- Rio Public Library – Closed through at least April 6.
- Rock Spring Public Library – Closed until further notice.
- Lester Public Library of Rome – Closed through at least April 6.
- Sauk City Public Library – Closed through at least April 5.
- Spring Green Public Library - Closed until further notice.
- Stoughton Public Library – Closed until further notice.
- Sun Prairie Public Library – Closed through at least April 5.
- Verona Public Library – Closed through least at April 5.
- Lester Public Library of Vesper – Closed through at least April 6.
- Waunakee Public Library – Closed through at least April 5.
- Kilbourn Public Library, Wisconsin Dells – Closed until further notice.
- McMillan Memorial Library, Wisconsin Rapids – Closed for at least two weeks or until further notice.
- Wyocena Public Library – Closed through at least April 6.
Resources to share
- Online resources & databases during COVID-19 pandemic
- WPLC Receives IMLS Funds!
- Ancestry Access Has Been Expanded -- SCLS staff have worked with ProQuest to set up remote access for SCLS libraries that subscribe to Ancestry Library.
- To access Ancestry from outside the library: https://www.scls.lib.wi.us/cgi-bin/libauth.cgi?connectto=AL.
- Remote access will be available until the end of April and will be re-evaluated monthly as needed. Usage statistics by library will not be available for this special remote access.
- BadgerLink vendors’ and partners’ offer distance learning materials during COVID-19 Pandemic
- New, Temporary Resources Now Available in BadgerLink
- BadgerLink Resources for Public Libraries
- EBSCO Information and Free Resources for Schools and Public Libraries Impacted by COVID-19
- Health & safety resources
These resources are provided as a way of helping library staff educate themselves about the Covid-19 (Coronavirus) that is officially a worldwide pandemic. The virus that causes COVID-19 is spreading from person-to-person (see current data).
- Wisconsin Department of Health Services—What is Covid-19
- Wisconsin Department of Health Services—Disease Reporting
- Gov. Tony Evers Declares State of Health Emergency
- Gov. Tony Evers Issues Statewide K-12 School Closures (effective March 18, 2020)
- Gov. Tony Evers Mass Gathering Restrictions FAQ (March 17, 2020)
- Ebling Library research guide (by UW Hospital)
- Novel Coronavirus (COVID-19)—Fighting Products (Center for Biocide Chemistries, American Chemistry Council)
- The Science of Soap – here's how it kills the coronavirus (by Pall Thordarson in The Guardian)
- Persistence of coronaviruses on inanimate surfaces and their inactivation with biocidal agents (Journal of Hospital Infection)
- Case data about the worldwide spread of Covid-19
- Coronavirus and libraries: Staying safe and staying relevant (a Danish perspective)
- Johns Hopkins University has developed an interactive web-based dashboard to visualize and track confirmed coronavirus cases in real-time. The dashboard illustrates the location and number of confirmed COVID-19 cases, deaths and recoveries for all affected countries. It was developed to provide researchers, public health authorities and the public with a user-friendly tool to keep tabs on the outbreak as it unfolds.
Resources for Children
- A Comic Exploring The New Coronavirus by Malaka Gharib, Editor NPR. Download and print a comic book or a 3 min. Podcast for listening
- Brain Pop Coronavirus Helping Kids Navigate Scary News Stories (PBS)
- Webinar: Librarians Respond to Coronavirus and Other Pandemics (March 26)
American Library Association (ALA)
National Library of Medicine
Center for Disease Control (CDC)
- About Coronavirus Disease, 2019 (COVID-19)
- Stigma Related to COVID-19
- Information Sheets
Technology - Cleaning Electronic Equipment
- (CDC) Interim Guidance for Administrators of US Institutions of Higher Education
- (CDC) Recommendations for Election Polling Locations
- (NY Dept of Health) Interim Cleaning and Disinfection Guidance for Primary and Secondary Schools for COVID-19
- (Apple) How to Clean your Apple products
- (Dell) How to Clean the LCD Panel on your Dell Laptop, All-In-One Computer or Monitor
- (Bibliotheca) Cleaning methods for Bibliotheca solutions
- Financial hardship due to COVID-19
- Unemployment COVID-19 Public Information – An FAQ page from Wisconsin's Department of Workforce Development for people laid off during the COVID-19 (coronavirus) outbreak.
- Financial Resources to Help Get Through COVID-19 – Compiled by UW-Extension.
- Coronavirus Information and Resources – Compiled by 211 Wisconsin. Call '211' or Text your zip code to '898211' for assistance. (Help available in 180 languages).
- Protect yourself financially from the impact of the coronavirus (English) – Consumer Financial Protection Bureau
- Proteja sus finanzas del impacto del coronavirus (Español) – Oficina para la Protección Financiera del Consumidor (Consumer Financial Protection Bureau)
- Information for small businesses
- COVID-19 Business Resources – Wisconsin Economic Development Corporation (WEDC)
- Interim Guidance for Businesses and Employers – Centers for Disease Control and Prevention
- Coronavirus (COVID-19) Small Business Guidance and Loan Services – US Small Business Administration
- Preparing for Coronavirus (COVID-19) on Farms – UW Extension Farm Management