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Moving to Modern Authentication for O365

 

Overview

Because of changes being undertaken by Microsoft to improve security, SCLS will be making some changes to the O365 email services which may impact library staff users.

  • Highlights
    • SCLS will be moving to utilize Modern Authentication for Office 365 services
    • Microsoft will begin to permanently disable Basic Authentication on Oct 1, 2022
  • Impacts
    • Users accessing O365 in a web browser should not be affected
    • Most users accessing O365 with clients or apps will not be affected
    • Users with older versions of email clients or mail applications may need to update before October 2022 for continuity of service
    • Users pulling O365 email into Gmail or another client/program using unsupported protocols like POP or IMAP will need to swtich to a supported method of accessing email
  • Recommendations
    • SCLS supports access to O365 email using a web browser.  URL: mail.scls.info
    • To access O365 email on mobile devices, SCLS recommends the Microsoft Outlook application for best compatibility

Timeline and steps

  • April 12, 2022 - SCLS will enable (but not force) Modern Authentication for our O365 email users

What are the impacts of this change?

  • Applications and clients that are able to use Modern Authentication will begin to use it
  • Applications and clients that are unable to use Modern Authentication will continue to use Basic Authentication
  • Some users may be logged out of their O365 email/services and prompted to log in again
  • In upcoming months - SCLS staff will run reports of O365 clients still using Basic Authentication and provide these to libraries so they can notify users
     
  • October 1, 2022 - Microsoft will no longer support the use of Basic Authentication for O365

What are the impacts of this change?

  • Devices or applications that remain configured with unsupported Basic Authentication may lose access to email and O365 services
  • Users may need to update their devices’ operating systems/mail clients/apps to be compatible with O365
  • Users will no longer be able to pull their O365 email into Gmail or other clients/programs using unsupported protocols like POP or IMAP
For more information, contact: 
Help Desk