Circulation Services Subcommittee Minutes

May 9, 2023 at 10:00 am

In-person at Kilbourn Public Library, Wisconsin Dells


Actions: None


Present: Jeff Kauffeld (MAD), Margie Navarre-Saaf (MAD), Emily Harkins (WAU), Erica Kersten (PIN), Eddie Glade (STP), Barbara Henderson (MID), Jennifer Foster (FCH), Robin Behringer (STO), Alice Johnson (MOO)
Ronda Evenson (VER), Autumn Baumann (POR)

Excused: Kelly Heasty (MCF), Zach Ott (BAR), Steev Baker (SUN), Alyssa Moura (REE)


Recorder: Michelle Karls (SCLS)

SCLS Staff: Heidi Oliversen, Cindy Weber

1.      Call to Order at 10:17 am

a.      Introduction of guests/visitors

                                                              i.      Tonya Bolchen is joining us today from MID.  Barbara Henderson is retiring at end of June and Tonya will be replacing her on the subcommittee. 

b.      Changes/Additions to the Agenda

                                                              i.      None.

c.       Requests to address the Committee

                                                              i.      None.


2.      Approval of previous meeting minutes: March 14, 2023

a.      Motion: The subcommittee members approved the March meeting minutes by consensus.

b.      Discussion: none.

c.       Vote: motion carried.


3.      Action Items

a.      None.


4.      Discussion

a.      SCLS move/SCLS Network downtime Saturday May 27 through Tuesday May 30.

                                                              i.      Discussion: H. Oliversen reviewed the move and downtime.  Talking Tech will be going down on May 26 end of business or early on May 27.  Friday’s calls will be made before we take Harriet down in the afternoon.  If the calling list is larger than expected, it will get through the first and second attempts.  It is possible it may not complete the third attempt.  We will run a report for all the calls that would have been scheduled over the weekend and then start those Call lists on Tuesday, finishing the backlog.  We are not certain exactly when everything will be back up and running and we are hoping for May 30 but libraries shouldn’t count on it.  They should have a plan that could include using the Offline Circulation extension (Firefox only).  MAD is connecting to another network and/or using hotspots.  They will use offline circulation as a backup.  Their patron PCs will not be available during this time.  R. Ziech is making sure patrons will be able to access LINKcat during the data cutover.  More information about this will go out to scls-announce.  The databases available through the SCLS Network will not be accessible.  FCH will be closed Saturday – Tuesday and is using the city network for back-up.  A few of STP branches will be open on Saturday and plan to use offline circulation.  All locations will be closed on Monday.  PLO will be contingent on whether we’re back up.  STP does have a plan with the county and some of their PCs are on county network.  Each level will have one computer for searching.  Offline circulation is their backup.  WAU is planning to use hotspots and offline circulation as backup.  They are only open Saturday (closed thru Tuesday).  MID will be using their own network.  The sorter and self-check will be down.  They will be open on Saturday and Tuesday.  STO will be open Saturday and Tuesday and will be using offline circulation.  MOO is planning to be closed Saturday through Monday and have scheduled a staff in-service on Tuesday.  Email notifications go out from LibLime’s server not ours, so they will be going out as normal.              

b.      7.02 upgrade: manual sections, testing checklists, Circulation Update sessions

                                                              i.      Discussion: Fixes were put in the sandbox on Friday.  For Circulation, one problem is definitely fixed.  The one connected to self-check is not fixed again.  C. Weber sent them the logs.  H. Oliversen hasn’t been able to test the third fix just yet.  The self-check issue occurs when you checkout and renew.  It’s reporting the due date in Central Time, however when you look at your account it’s reporting in UTC (a day later than it should be).  This will be confusing for patrons printing out a receipt.  This has to be fixed before we go live.  H. Oliversen is hosting two Circulation Update webinars.  She will be recording both sessions and picking the better version to post so staff can view it on demand.  H. Oliversen will cover the new functionality and most of the bug fixes and changes, as time permits.  The manual sections have been updated.  Thanks for everyone’s help testing. H. Oliversen reviewed the Proxy Borrowing and the Patron Group functionality with the CSS members.

c.       Local Holds

                                                              i.      Discussion:  STP not doing Local Holds right now.  E. Glade would need to check with their other branches.  Using in transit feature.  MAD reported some patrons are frustrated on why they can’t place holds on certain items.  Library staff are supposed to be creating dummy records for new items.  J. Kauffeld has noticed a few.  Send them to H. Oliversen so she can contact the libraries and remind them of the new procedure.  The Local Holds recommendation was approved.  The Local Holds Workgroup will be officially sunsetted at the June ILS Committee meeting.  Any new issues that come up should go to this group for discussion. 


5.      Plan for Next meeting:  July 11, 2023 at 9:30 am via Zoom session


6.      Adjournment at 12:18 pm



For more information about the Circulation Services Subcommittee, contact Heidi Oliversen.

SCLS staff are available to attend cluster meetings to share information and answer questions pertaining to this committee meeting and other departmental projects.


Circulation Services Subcommittee/Minutes/05-2023